Job description:
Job Responsibilities
- Overall business analysis and documentation, system configuration, customer support and solution testing for projects and system enhancements.
- Work closely with colleagues and other business stakeholders to deliver various projects.
- Participate in project definition workshops with clients to develop detailed business requirements and documentation.
- Interact with clients to understand their needs and to anticipate ways in which our solutions can enhance their business processes.
- Recommend changes to established methods; propose alternative and new solutions to improve operational efficiency.
- Provide specialized Levels application support. Identify the root cause of issues, and triage with the appropriate team. Source additional support from other teams to resolve underlying issues as needed.
- Maintain the system documentation; run books and required changes to user documentation as incidents are resolved.
- Support the Product Team at specific phases of the development life cycle: Application Lifecycle Management (ALM), design, build, testing, deployment and release.
Requirements
- Bachelor or equivalent experience minimum 3 years to less than 5 years with similar job duties is required
- Requires the ability to read, write, communicate in English
- Strong ethics and reliability
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines
Computer and Technology Knowledge
Spreadsheet; Java Internet; Networking software; Extranet; Programming software; MS Office; Information Technology Infrastructure Library (ITIL)
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgment; Organized
Salary & hours
$40.00 hourly for 40 hours per week
Location
Mississauga, ON
How to apply?
Please send us your resume along with a cover letter to jobs@technip.ca
