Inactive Posting
English
Bachelor's degree
1 years
5-10 people
Computer, Printer, Internet access
Basic security clearance
Public transportation is available
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Physically demanding, Attention to detail, Sitting, Combination of sitting, standing, walking
Team player, Accurate, Initiative, Judgement, Client focus, Organized, Effective interpersonal skills
Networking software, Networking hardware, Networking security, Internet, Wireless networks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Help desk, Telecommunications industry
