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User Support Technician

Posted by: GAGANANT SYSTEMS LTD.
Posting date: January 12, 2022      Closing date: July 11, 2023
Posting date: January 12, 2022
Closing date: July 11, 2023
 
Job location: Surrey - BC, Canada
 
Vacancy: 2
 
Job category: Technician & Mechanic
Job id: 20220112-234734

Job description:


Employer                       :        GAGANANT SYSTEMS LTD.
Location                        :        Unit 204, 12899, 76 Avenue, Surrey, BC, V3W 1E6
Job Title                        :        User Support Technician
NOC Code                      :        NOC 22221.
Positions Available       :        2
Term                              :        Permanent, Full Time.
Salary                            :        $33.00/hour.
Start Date                     :        As Soon As Possible.
Education                      :        Secondary School.
Language                      :        English.

Experience:        

1 to 2 years in trade.

Essential Skills:


Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus

Duties

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • May supervise other technical support workers in this group.

.

Please apply to gsscg2016@outlook.com with your resume and cover letter or mail at Unit 204, 12899, 76 Avenue, Surrey, BC, V3W 1E6

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