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Job summary:

Looking for a User Support Technician with minimum of 2 to 3 years of work experience

Job description:

Job Description

Terms of employment: Permanent employment, Full time (30 hours/week)

Location: Etobicoke, ON M9W 3A1

Salary: $30.00/hour

Vacancies: 1 vacancy

Start date: As soon as possible

Job Responsibilities

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

Security and Safety

Bondable

Work Conditions and Physical Capabilities

Fast-paced environment, Work under pressure, Attention to detail

Personal Suitability

Accurate, Judgement, Organized, Reliability

Computer and Technology Knowledge

Networking software, Networking hardware, Intranet, Internet, MS Office, MS Windows, Wireless networks

Work Location

37 Haas Road, Etobicoke, Ontario M9W 3A1

How to apply

By email

jobs.worldchoiceapc@gmail.com