Job description:
Job description:
As Front Desk Agent, your duties may include but not limited to ;
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service, Handle wake-up calls
- Assist clients/guests with special needs
Education Requirement: Secondary (high) school graduation certificate
Work Experience: 1 year to less than 7 months
How to Apply:
By email: labinnjobs@gmail.com