Tomato Pay Inc. is currently in search of an experienced Business Services Manager to fulfill our labor shortage and accelerate our growth. Primary responsibilities of this role include directing the team members to provide appropriate business and payment advice to the clients, deliver, promote and enhance customer-facing strategy and interactions as well as developing new business and expanding existing enterprise customers.
This is a Permanent full-time position.
2 weeks of paid vacation per annum or remuneration of 4% of gross salary.
Work Location: 403-3950 14th Ave Markham Ontario L3R 0A9
Key Responsibilities:
- Plan, organize and coordinate the operations of the company to provide clients with business solutions to solve their issues or develop plans for improvement.
- Provide strategic and consultative advice to help influence and fulfill the payments strategy of digital and retail companies
- Identify client’s business requirements and actively participate in the development and discussion of operational enhancements to improve the client experience
- Provide a high standard of client service with a focused effort and specific goals around strengthening the client relationship
- Participate in the planning and analysis of business requirements for system changes and enhancements.
- Work closely with the internal team to achieve the agreed upon goals for the service projects.
- Oversee the implementation of new processes, policies, and special initiatives to enhance and support business needs.
- Assist staff with administrative problems to ensure smooth operations.
Skills & Qualification:
- Completion of college diploma in a business-related field is required
- Minimum 5 years of related work experiences in B2B environment
- Proven excellent client service skills
- Outstanding communication skills
- Exceptional analytical and problem-solving skills.
- Strong time management and organizational abilities.
- Bilingualism is considered an asset
What we offer:
Salary of this permanent full-time position would be CAD$42 - $50/Hour for 35 working hours per week.
2 weeks of paid vacation per annum or remuneration of 4% of gross salary.
How to apply:
Please send your resume to . While we thank all applicants, only those contacted for an interview will be acknowledged.
