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Title: Marketing Assistant

• Work with other departments to determine how to support the organization with IT systems
• Act as second level support, solving customer tickets in the service desk together with software support engineers.
• Develop deep knowledge of system functionalities, act as technical referent within the support and development team
• Analyze and audit existing systems to identify areas for improvement
• Mastermind and design systems that will help support organizational goals
• Work with team members to build and implement IT systems for the the organization
• Identify bugs and inefficiencies within existing systems and develop patches and fixes
• Perform routine maintenance on software and hardware that compose existing systems
• Routinely check the work order ticketing system and complete tasks in order of urgency
• Ensure that all systems and programs are carefully documented
• Deliver virtual training to diverse audiences
• Maintain Data Dictionary and Technical Documentation together with Development Team

Personal Suitability: Excellent written communication, Excellent oral communication, Client focus, Initiative, Organized, Team player, Flexibility, Effective interpersonal skills.

Business Equipment and Computer Applications: MS Word, MS PowerPoint, MS Outlook, MS Excel

Compensation & Hours:

Salary: $48.20 CAD Per Hour

Working hours: Minimum 30 hours per week

Overtime Rate: $72.30 per hour starting after 44 hours per week

Holiday pay: 4% of gross pay

Job Details:

Job Title: Computer Systems Analyst

Experience Required: 1 year to less than 2 years

Education Required: A bachelor's degree or a related discipline or equivalent experience

Job Type: Full time employee position

Business Operating Name: 2742754 Ontario Inc. o/a Teknolo-G Verks

Work Location: 10665 Jasper Avenue, 14th Floor, Edmonton, AB T5J 3S9

Email: info@teknologverks.com

Website: http://www.teknologverks.com

Contact No.: 780-409-0329

Opportunity is open to apply for Youth, Visible Minorities, Persons with disabilities, Indigenous people, Newcomers to Canada