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Job description:

• Address customers' complaints or concerns
• Recruit, train and supervise staff
• Negotiate with clients for catering or use of facilities
• Monitor revenues and modify procedures and prices
• Ensure health and safety regulations are followed
• Provide customer service
• Negotiate arrangements with suppliers for food and other supplies
• Set staff work schedules and monitor staff performance
• Plan, organize, direct, control and evaluate daily operations
• Monitor revenues and modify procedures and prices