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Job summary:

We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person. As the right candidate, you will provide technical configuration, development and support for all system components (data acquisition, transformation, extraction and reporting), develop reporting, data acquisition and data extraction standards and streamline component upgrade

Job description:

Job Responsibilities              

• Work closely with colleagues and other business stakeholders to deliver various projects.
• Participate in project definition workshops with clients to develop detailed business requirements and documentation.
• Interact with clients to understand their needs and to anticipate ways in which our solutions can enhance their business processes.
• Business analysis and documentation, system configuration, customer support and solution testing for projects and system enhancements.
• Recommend changes to established methods; propose alternative and new solutions to improve operational efficiency.
• Provide specialized levels application support. Identify the root cause of issues, and triage with the appropriate team. Source additional support from other teams to resolve underlying issues as needed.
• Maintain the system documentation; run books and required changes to user documentation as incidents are resolved.
• Support the Product Team at specific phases of the development life cycle: Application Lifecycle Management (ALM), design, build, testing, deployment and release.

 Qualifications

• Bachelor in Computer Science/similar background, or equivalent preferred
• 3-5 years of experience in a similar role
• Functional knowledge of SAP applications is preferred
• ITIL Certifications preferred

 Computer and Technology Knowledge

Spreadsheet; Internet; Networking security; Extranet; Intranet; Programming software; Data analysis software; Mapping and data visualization software; MS Office; Enterprise Applications Integration (EAI); Business intelligence; Information Technology Infrastructure Library (ITIL)

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized

How to apply? 

Please email us your resume along with a cover letter at apply@dawncs.ca