Job description:
Job Responsibilities
- Maintain security, privacy, transparency and compliance with Microsoft Azure Trust Center Protect cloud applications and services with Azure Key Vault.
- Manage and maintain computer networks, hardware, software, and all configurations.
- Research clients’ data requirements and use the evidence to detect, calculate, deduce, and assess the needs of the system and network.
- Responding to technical support tickets and talking directly to the customer to determine the nature of the technical issue.
- Visit customer’s office or server location for hardware and network malfunctions.
- Monitoring, measuring and reporting on performance, capacity and quality of Production networks and converged Enterprise networks.
- Participate or lead in testing, evaluation and benchmarking upgrades to new and existing LAN/WAN supported products.
- Provide up-to-date network documentation and inventories. .Be an active member in disaster recovery planning.
- Work with the Security team on projects and with the Compliance team on audits.
- Designing and implementing network infrastructure in our production data centers and remote offices
Qualifications
- College, CEGEP with minimum 3 years to 5 years of experience at similar capacity with an IT firm
- Knowledge of Data and Network Security is a plus, any cloud and data migration experience is desirable
- CCNA or similar certification will be an added advantage
- Ability to self-educate and take initiative when needed
- Excellent relational/communication/writing/phone skills
- Flexibility and multitasking
- Process and systems minded
- Proficient in Microsoft Excel and Word a must
- Requires the ability to read, write, communicate, and interpret accurately in English.
- This position requires the ability to read and write technical reports
Work Conditions and Physical Capabilities
Fast-paced environment; Work under pressure; Repetitive tasks; Attention to detail; Combination of sitting, standing, walking; Tight deadlines
Computer and Technology Knowledge
Device drivers, networking software, networking hardware, Networking security, Security software
Personal Suitability
Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Judgement; Organized
How to apply?
Please email us your resume along with a cover letter at apply@dawncs.ca
