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User Support Technician

Posted by: Western Peak Homes Ltd
Posting date: April 26, 2021      Expire in -34 days
Posting date: April 26, 2021
Expire in -34 days
 
Job location: Surrey - BC, Canada
 
Vacancy: 1
 
Job category: IT & Web Design
Job id: 20210427-002008

Job description:


User Support Technician

Company Name: Western Peak Homes Ltd
Company Address: 5733 Kettle Crescent West, Surrey BC, V3S 8R6
Work Location: Sechelt, BC, willing to relocate

Duties & Responsibilities:
• Set up company’s equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Communicate electronically and in person with computer users experiencing difficulties to determine problems experienced and document problem experienced and all support provided
• Provide business systems, network and Internet support to users in response to identified difficulties
• Troubleshoot and resolve technical problems
• Provide advice and training to users in response to identified difficulties
• Refer to user guides, technical manuals and other documents to research and implement solutions
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts

Requirements:
• Post secondary education in related field
• 2 years of work experience

1 Full time-permanent position available, 40 Hours per Week
Wage: $31-33 / hour
NOC: 2282
Language: English
Start Date: As Soon As Possible

Apply via email at: jhrebars@gmail.com

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