User Support Technician

Job description

Employer                         :        UI Technologies Inc.

Location                          :        11327 92A Ave, Delta, BC, V4C 3M3, Canada

Job Title                          :        User Support Technician

NOC Code                        :        NOC 22221

Positions Available         :        2

Term                                :       Permanent, Full Time.

Salary                              :       $33.00/hour.

Start Date                       :       As Soon As Possible.

Education                        :       Secondary School.

Language                        :       English.

Experience                      :      1 to 2 years in the trade.

Essential Skills:

Reliability, Judgement, Organized, Flexibility, Team Player, Client Focus

Duties: 

• To investigate and execute solutions, consult user guides, technical manuals, and other documentation.
• Communicate with computer users who are having problems, both electronically and in person, to identify the issues.
• Provide advice and training to users in response to identified difficulties
•  Assist users with company systems, networks, and the Internet as required in response to detected issues.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• May supervise other technical support workers in this group.

Please apply to info@uitech.ca with your resume and cover letter or mail at 11327 92A Ave, Delta, BC, V4C 3M3, Canada