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customer service representative supervisor

Posted by: New Caledon Physiotherapy Centre Inc.
Posting date: September 30, 2025      Closing date: August 29, 2026
Posting date: September 30, 2025
Closing date: August 29, 2026
 
Job location: Others ON, Canada
 
Salary: $34.07/hour
 
Vacancy: 1
 
Job category: Customer Service
 
Job id: 20250930-215037

Job description:


 

Type: Full-time

Start Date: As soon as possible

Languages: English

Experience Required: 1 year to less than 2 years

Education: College, CEGEP

 

Job Duties:

• Coordinate with teams like physiotherapy, reception, and billing to ensure smooth operations.
• Plan and manage staff schedules, workflows, and appointment procedures.
• Supervise the team and administrative department in their tasks
• Assist patients in understanding their billing statements and charges.
• Identify staff training needs, focusing on customer service and computer skills.
• Prepare reports on operations, workflow, and staff performance for management.
• Train and support customer service staff on communication and clinic procedures.
• Handle patient enquiries, complaints, and feedback professionally.

You can apply if you are:

  • a Canadian citizen
  • a permanent resident of Canada
  • a temporary resident of Canada with a valid work permit

 

Indigenous People: YES

Newcomers to Canada: YES

Vulnerable Youth: YES

How to Apply: online

Interested candidates may send their resume to:hiringatnewcaledonphysio@gmail.com

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