Experience
• 1-2 years of professional experience in property management.
• Proven experience managing multi-site residential or commercial properties.
• Experience supervising onsite staff (superintendents, maintenance technicians,
contractors).
• Track record of handling tenant lifecycle management (leasing, renewals, disputes,
notices, move-ins/outs).
• Experience with vendor and supplier management, contract negotiation, and
procurement.
• Strong background in maintenance scheduling, work orders, and building operations.
• Experience qualifying leads, showing units, and managing leasing pipelines.
• Knowledge of local housing regulations, landlord-tenant laws, and compliance.
1-2 years of experience managing rent collections, arrears follow-ups, and payment
compliance.
Proven experience overseeing tenant services, resolving tenant complaints,
coordinating repairs, and ensuring high tenant satisfaction.
Experience managing daily building operations across multiple sites.
• Experience handling administrative tasks, documentation, reporting, approvals, and
scheduling.
Operational Requirements:
• Must be able to travel regularly between different buildings located in multiple cities
for onsite inspections, viewings, and staff supervision.
• Must be available to work weekdays and weekends as required for showings,
emergencies, or operational needs.
• Experience coordinating with city departments, submitting required forms, scheduling
inspections, and handling compliance matters.
• Ability to manage a large volume of leads, residents, maintenance requests, and
operational tasks simultaneously.
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year
to 2 years
Business administration and management, general
Responsibilities/Tasks:
Ensure terms of lease agreements are met
Prepare and administer contracts for property services, such as maintenance
Co-ordinate implementation of repairs, maintenance and renovation
Prepare expense and income reports
Ensure response to trouble calls from clients or tenants
Maintain and manage digital database
Manage contracts
Set up and maintain manual and computerized information filing systems
Answer telephone and relay telephone calls and messages
Order office supplies and maintain inventory
Compile data, statistics and other information
Manage training and development strategies
Perform basic bookkeeping tasks
Provide customer service
Plan and organize daily operations
Evaluate daily operations
Type and proofread correspondence, forms and other documents
Answer electronic enquiries
Schedule and confirm appointments
Open and distribute mail and other materials
