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front desk agent

Posted by: Coastal Inn Digby
Posting date: December 24, 2025      Closing date: June 24, 2026
Posting date: December 24, 2025
Closing date: June 24, 2026
 
Job location: Others NS, Canada
 
Salary: 16.50
 
Vacancy: 2
 
Job category: Hotel & Resort
Job id: 20251224-005141

Job description:


Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Computerized bookkeeping system
  • Spreadsheet

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Organized
  • Team player
  • Resourcefulness

Benefits

Other benefits

  • Free parking available

How to apply

Direct Apply

By Direct Apply

Additional ways to apply
 

By email

coastaldigby@gmail.com

 

 

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