Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Plan, organize, direct, control, and evaluate daily restaurant operations to ensure efficient service and quality standards.
- Manage and coordinate staff including supervisors, servers, and kitchen employees in a fast-paced environment.
- Recruit, hire, and train staff; monitor performance and provide ongoing coaching and discipline where required.
- Ensure compliance with food safety, sanitation, and health regulations in line with provincial standards.
- Manage inventory, order food supplies, packaging, and equipment to maintain optimal stock levels.
- Control operational costs, including food, labour, and waste, to meet profitability targets.
- Handle customer inquiries, complaints, and service issues promptly to maintain high customer satisfaction.
- Develop and implement work schedules, ensuring adequate staffing for peak hours, including drive-thru operations.
- Monitor sales performance, prepare reports, and implement strategies to improve revenue and efficiency.
- Ensure proper maintenance of restaurant equipment, cleanliness of dining areas, and overall facility upkeep.
- Oversee cash handling procedures, daily deposits, and adherence to company financial policies.
- Implement company policies, promotional programs, and brand standards consistent with Dairy Queen operations.
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
- Offers mentorship, coaching and/or networking opportunities for youth
Support for Veterans
- Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
Who can apply for this job?
You can apply if you are:
- a Canadian citizen
- a permanent resident of Canada
- a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.
