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Job description:

Company Overview

1166964 B.C. Ltd. operating as Canco is a retail fuel and convenience store located in Chemainus, BC  The business provides fuel services along with a range of convenience products including food items, beverages, and daily essentials. The company is committed to maintaining efficient store operations, strong customer service standards, and a safe and organized retail environment. As one of the fastest-growing retail brands in Canada, Canco is proud to offer opportunities for career development within a stable and expanding organization.

Position Overview – Retail Store Supervisor

We are currently seeking a Retail Store Supervisor to join our Canco Chemainus team. The ideal candidate is dependable, organized, and motivated, with strong leadership skills to support daily store operations. In this role, you will supervise staff, oversee inventory, monitor cash-handling procedures, ensure efficient customer service, and maintain store presentation and safety standards. You will also assist with scheduling, training new team members, and ensuring compliance with company policies. This position is ideal for someone who thrives in a dynamic retail environment and is committed to creating a positive experience for both customers and employees.

Employer Information

Company’s Legal Name: 1166964 B.C. Ltd.                                 

Company’s Operating Name: Canco

Website: www.cancopetroleum.ca

Business Address: 9793 Chemainus Rd, Chemainus, BC V0R 1K0

Position Description

Position: Retail Store Supervisor

Type of employment: Full-Time; Permanent                                                  

No of positions: 1                                                                  

Anticipated Start date: As soon as possible

Work Location: 9793 Chemainus Rd, Chemainus, BC V0R 1K0                              

Salary and Benefits

Salary: $25.00 per hour

Overtime and Vacation Pay

Stable & full-time employment

Work-life balance through flexible and accommodating work environment

Employee discount on store items

Job Responsibilities

• Coordinate with team members to assign responsibilities for stocking, cleaning, labeling, and decorating the store.
• Supervise and coordinate all sales transactions between staff and cashiers to ensure a smooth customer experience.
• Attend to customer queries and complaints in person or over the phone, addressing issues like employee behavior, product availability, and returns.
• Facilitate resolution of escalated customer service issues.
• Operate the cash register, handling payments through cash, debit cards, and credit cards.
• Assist with authorizing special payment methods like cheques and managing merchandise returns.
• Prepare inventory orders based on current stock levels to keep the store well-supplied.
• Prepare daily reports to track sales volumes and merchandising effectiveness.
• Assist in the hiring process for new staff members and oversee their sales skills training.
• Hold regular team meetings to discuss performance metrics, customer feedback, and workflow improvements.
• Maintain optimal store conditions by upholding visual merchandising standards and managing in-store promotions.
• Implement loss prevention strategies to minimize theft and fraud risks.
• Perform any other duties required for the store's successful operation.

Job Requirements

• Completion of secondary school.
  • Demonstrated and relevant supervisory, leadership and managerial experience.
  • Education in business or a related field would be an asset.
  • Ability to lead and manage a team to achieve common goals in a fast-paced environment.
  • Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
  • Exceptional communication, organizational, and problem-solving abilities.
  • Flexibility to work weekend shifts and adapt to the store's needs.

How to apply?

Email: dp.cancogas@gmail.com

In Person: 9793 Chemainus Rd, Chemainus, BC V0R 1K0.

Please ensure that your resume includes your current contact number for communication purposes when submitting your application. We appreciate your interest in joining the organization however, only candidates who meet the specified job requirements will be contacted for further consideration.

Selection Process

This position is intended for candidates with relevant education and/or retail experience. Applicants must submit a current resume clearly demonstrating how they meet the job requirements through applicable education and hands-on experience, including key responsibilities performed in previous roles. Applications that do not reflect relevant qualifications may not be shortlisted. The selection process may include an initial telephone or virtual screening to assess qualifications, communication skills, and overall suitability for the role, followed by a final interview. Reference checks will be conducted to verify previous employment and performance, along with a background check where applicable. Only candidates who meet the job requirements and successfully complete the selection process will be considered. NVN Investments Inc. values professionalism, accountability, and a strong commitment to quality service.

Why Join Us?

At Canco, we value our team members and are committed to creating a supportive, inclusive, and growth-oriented workplace where your contributions are recognized and appreciated. As part of one of Canada's fastest-growing retail brands, you will have opportunities to develop leadership skills, advance within the company, and make a meaningful impact on the customer experience.

You will also enjoy being part of the Chemainus community, a charming, historic seaside town on the east coast of Vancouver Island in the Cowichan Valley, located approximately 30 km south of Nanaimo and 80 km north of Victoria. Chemainus is internationally known for its iconic outdoor mural gallery, vibrant arts scene, renowned theatre, and picturesque small-town atmosphere. With welcoming residents, coastal beauty, and a strong sense of community pride, Chemainus offers a wonderful place to live, work, and grow both personally and professionally.

Join us and become part of a company and a community that values people, quality, and long-term growth.