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Job description:

Company & Position Overview

1341960 BC Ltd, operating as Canco #160 Ladysmith is a well-established convenience store and gas station located in the heart of Ladysmith, British Columbia, proudly serving the local community and travelers alike. We offer a wide range of products and services, including quality fuel, everyday essentials, snacks, and beverages, all conveniently available under one roof. As part of the Canco network, we are committed to delivering fast, friendly, and reliable service to every customer who walks through our doors. Our team is built on a foundation of integrity, teamwork, and a passion for customer satisfaction. At Canco #160 Ladysmith, we believe in fostering a positive and supportive work environment where employees are valued and encouraged to grow within the company.

We are seeking a dedicated Assistant Manager to join our team at Canco. This full-time, permanent position is essential to ensuring the smooth operation of our Ladysmith location. The Assistant Manager will oversee day-to-day store activities, including managing staff, handling inventory, addressing customer needs, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a customer-focused approach, and the ability to manage multiple tasks in a fast-paced environment.

Employer Information

Company Name: 1341960 BC Ltd dba Canco #160 Ladysmith

Business Address: 1111, 1St Ave, Ladysmith, BC, V9G 1B3

Website: https://cancopetroleum.ca/

Position Description

Position: Assistant Manager

Type of employment: Full-Time; Permanent

No of positions: 1

Anticipated Start date: As soon as possible

Work Location: 1111, 1St Ave, Ladysmith, BC, V9G 1B3

Compensation & Benefits

Wage: $44.00 per hour

Supportive and team-oriented work environment

Night Shift premiums, Stable & full-time employment

Opportunities for career advancement and long-term growth

Work-life balance through a flexible and accommodating work environment

Employee discount on store products

Referral Bonus: $1000.00 CAD (for current employees)

Relocation Assistance: $1500.00 CAD (for qualified candidates coming from different cities, provinces, or regions)

Job Responsibilities

• Operations Support: Assist the Site Manager in operational planning and oversee daily store functions to ensure a smooth and efficient customer experience.
• Team Supervision: Supervise staff activities, delegate tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
• Inventory Management: Oversee inventory control and product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
• Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
• Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
• Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
• Supplier Negotiation: Negotiate with suppliers and vendors to obtain competitive pricing and establish strong relationships for reliable merchandise and fuel supply.
• Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
• Budget Management: Assist in budget oversight, monitor daily sales reports, control cash flow, and authorize expenditures within pre-defined limits to support store profitability.
• Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
• Hiring and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
• Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
• Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
• Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
• Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
• Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.

Qualification & Requirements

• Demonstrated and relevant supervisory, leadership and managerial experience.
• Education in business or a related field would be an asset.
• Ability to lead and manage a team to achieve common goals in a fast-paced environment.
• Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
• Exceptional communication, organizational, and problem-solving abilities.
• Flexibility to work weekend shifts and adapt to the store's needs.

How to Apply?

Email: canco160ladysmith@cancopetroleum.ca

In Person: 1111, 1St Ave, Ladysmith, BC, V9G 1B3

If you are a motivated and reliable individual with strong leadership, customer service, and retail operations experience, we encourage you to apply. Join Canco as an Assistant Manager and become a valued part of our team, supporting daily store operations, staff coordination, and a positive customer experience.

Selection Process

We are seeking candidates with relevant retail, customer service, supervisory, or assistant management experience. Applicants must submit a current resume clearly outlining their qualifications, work experience, and key responsibilities relevant to the Assistant Manager position. Only candidates whose experience and qualifications align with the job requirements will be shortlisted. The selection process will include an initial telephone or virtual screening to assess suitability for the role, followed by a formal interview. As part of the hiring process, reference checks may be conducted to verify previous employment, work performance, reliability, and relevant retail or supervisory experience. A background check may also be conducted, where applicable. We are committed to hiring individuals who demonstrate strong customer service skills, reliability, accountability, leadership ability, and a consistent commitment to maintaining efficient, safe, and professional store operations.

Why Join Us?

1341960 BC Ltd. o/a Canco #160 Ladysmith is committed to fostering a professional, respectful, and team-oriented workplace where every employee is valued and supported. As a retail fuel and convenience store business, we provide a fast-paced and customer-focused work environment with opportunities to develop strong retail, supervisory, customer service, inventory management, and operational skills. Our team benefits from stable full-time employment, practical hands-on experience, and direct involvement in day-to-day store operations. We take pride in reliability, accountability, customer service, and maintaining a clean, safe, and well-organized business environment for both customers and staff.

1341960 BC Ltd. o/a Canco is an equal opportunity employer and is committed to fostering an inclusive workplace that respects diversity and provides fair employment opportunities to all qualified individuals.