Job description:
Title: Head Dispatcher
Salary and Working Hours:
Salary: $27.10 CAD per hour
Vacancy: 1
Working hours: Minimum 30 hours per week
Overtime Rate: $40.65 per hour starting after 44 hours per week
Holiday pay: 4% of gross pay
Location:
Work Location: Suite 200, 55 Village Centre Place, Mississauga, ON, L4Z 1V9
Website: http://www.ontariotransport.ca
Email: info@ontariotransport.ca
Contact No.: 647-725-4727
Job Description:
Roles and Responsibilities:
- Dispatch, manage and allocate resources to meet the expectations of our clients.
- Overseeing, coordinating, dispatching and managing drivers to ensure timely pick-up and delivery of all truckload shipments from vendors to their destination.
- Assist with and enforce driver electronic log compliance to company policy
- Promote driver safety and safe work place performance, also evaluate driver performance and compliance adherence
- Interfacing and updating computer trucking software tools in the systems
- Update customer data and customer service records, archive the necessary documentation
- Provide company’s customer service and support, including complaint handling, and customer documents as needed
- Build loads based on maximum profitability and freight to optimize load, schedule, and commodities within company’s guidelines.
- Verifies the truck is on schedule for deliveries during required phone contact by a driver.
- Directs driver through route.
- Completes problem-solving tasks when a truck is delayed.
- Verifies and documents overages, shortages, and damages at time of discrepancy.
- Troubleshoot during and after hours of drivers, who experience mechanical break downs or delays, make financial decisions to keep freight safe from spoilage and pilferage
Education and Required Experience: Secondary (high) school graduation certificate with minimum experience of 5 years or more
Job Status and Type: Full Time / Permanent Position
