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Job description:

Join a locally owned and operated Shoppers Drug Mart Store to help deliver health, beauty, and convenience services in your community, and keep the customer at the center of everything you do.

POSITION DETAILS

Company’s Legal Name: Manchanda Corporations Ltd.

Company’s Operating Name: Shoppers Drug Mart

Website: https://www.shoppersdrugmart.ca/en/store-locator/store/2208

Company Location: Unit 206 - 32530 Lougheed Highway, Mission, BC, V2V 1A5

Position: Front Store Supervisor

Job Type: Full time; Permanent

Salary: $22.00 per hour

Number of Positions: 1

Expected start date: As soon as possible

Work location: Unit 206 - 32530 Lougheed Highway, Mission, BC, V2V 1A5

DUTIES & RESPONSIBILITIES

Human Resources

• Ensure cashier/merchandising staff comply with all store policies and operating procedures.
• Train cashiers/merchandisers in job functions.
• Provide on-going guidance and instruction.

Loss Prevention

Ensure all loss prevention standards are implemented, manage daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures.

Customer Service

• Ensure store employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e., clean appearance, approved uniform, name badge).
• Answer inquiries regarding location of product, rain checks, etc.
• Resolve customer issues according to established guidelines (refunds, exchanges, etc.)
• Promote the CSI Survey.

Merchandising

• Ensure shelves are clean and organized with proper rotation.
• Ensure product displays are set up and taken down as directed by the AFSM/FSM.
• Monitor inventory level and informs AFSM/FSM.
• Put up and takes down flyer/event POP as per the POP Placement/Hot Spot documents located on the In-Store Web.
• Maintain cleanliness and ensure washrooms are stock with proper items throughout the shift i.e., toilet paper/paper towel.

General

• Ensure standards of housekeeping and store image are maintained.
• Comply with all Health and Safety requirements: supervises employees to ensure correct work procedures are followed, communicate hazard information and control procedures, consult employees, and provide feedback to management, cooperates with Health and Safety committee or representative, hold accountable any employee reporting to them.
• May be asked to perform clerical and banking duties.
• Comply with all store policies and procedures.
• Comply with loss prevention policies and procedures and ensures they are executed in the store.
• Perform other duties as required including Cashier duties when necessary
• Run the end of day for the POS system
• Responsible for opening and closing the store as per key holder duties (as required).

QUALIFICATIONS REQUIRED

• Planning, Judgement and Decision Making
• Independent thinking as it relates to organizing store
• Problem solving is essential to ensure customer satisfaction
• Plan work to maximize efficiency and minimize costs
• Stock appropriate inventory levels
• Completion of Secondary School

Experience

• Customer service oriented
• Computer literate
• Organized
• Efficient time management skills
• Familiarity with retail business
• Knowledge of products and supplies
• Commitment to providing customer service

Working Conditions

Ability to work flexible shifts which may include nights and weekends.

Physical Requirements

• Ability to lift up to 50 pounds
• Ability to climb ladder

HOW TO APPLY?

Interested candidates are welcome to apply by emailing their resume at manchandacorporationltd@gmail.com or dropping off their resume in person at Unit 206 - 32530 Lougheed Highway, Mission, BC, V2V 1A5 or by Fax at 604-820-7162

WHY WORK IN A SHOPPERS DRUG MART STORE?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through SDMU.

Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores.

Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.