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STORE MANAGER- RETAIL

Posted by: E-Z MART
Posting date: July 12, 2023      Closing date: December 12, 2023
Posting date: July 12, 2023
Closing date: December 12, 2023
 
Job location: Hamilton - ON, Canada
 
Salary: $39.50 per hour for 35 hours per week
 
Vacancy: 1
 
Job category: Sales & Retails
Job id: 20230712-160003

Job description:


Location: Hamilton, ON L8H 5X2

Salary: $39.50 per hour for 35 hours per week

Overtime:1.5 times gross pay after completion of 44 hours

Vacation Pay: 4% on every pay period

Job Responsibilities:

  • Overseeing day-to-day operations of the retail store, ensuring smooth functioning and adherence to company policies and procedures.
  • Ensuring excellent customer service by training and supervising staff to provide assistance, resolve inquiries, and maintain a positive shopping experience.
  • Setting sales targets, monitoring performance, and implementing strategies to achieve revenue goals.
  • Managing store inventory levels, stock rotation, and replenishment to optimize product availability and minimize stockouts.
  • Ensuring attractive and organized displays that enhance the shopping experience and drive sales.
  • Hiring, training, and scheduling employees, as well as providing ongoing coaching and performance evaluations.
  • Implementing security measures to store safety.
  • Tracking and analyzing store performance, managing budgets, and controlling expenses to achieve profitability targets.
  • Collaborating with marketing teams to execute promotions, sales events, and advertising campaigns.
  • Preparing and submitting regular reports on store performance, sales trends, and other key metrics to higher management.
  • Ensuring compliance with health and safety regulations and maintaining a safe working environment for employees and customers.
  • Managing relationships with suppliers and negotiating favorable terms for inventory procurement.
  • Soliciting and responding to customer feedback to enhance the store's offerings and customer satisfaction.
  • Addressing customer complaints and resolving operational issues efficiently and effectively.
  • Fostering a positive and motivated work environment, promoting teamwork, and encouraging employee growth and development.

Eligibility Requirements:

  • A high school diploma or equivalent is usually the minimum educational requirement. 
  • Previous experience of 3 to 5 years in the retail industry is required. 
  • Strong leadership abilities and the capability to motivate and guide a team of employees are essential for this role.
  • A solid understanding of retail operations, customer service best practices, and sales techniques is important.
  • Demonstrated abilities in sales, customer engagement, and resolving customer issues effectively.
  • Familiarity with inventory control, stock management, and ordering processes.
  • Excellent communication skills, both verbal and written, to effectively interact with staff, customers, and higher management.
  • The ability to manage time, prioritize tasks, and handle multiple responsibilities in a fast-paced retail environment.
  • The capacity to address challenges, make decisions, and resolve issues that may arise in a retail setting.
  • Some knowledge of budgeting, financial reports, and basic accounting principles, as store managers may be responsible for the financial aspects of the store.
  • Basic computer skills and familiarity with retail software systems.
  • The willingness to adapt to changing market trends and handle unexpected situations.
  • Understanding of store policies, procedures, and compliance with regulations related to retail operations.
  • A strong focus on delivering an exceptional customer experience to enhance customer loyalty and satisfaction.
  • Proficiency in using accounting software and MS Office. 

Submit your resume to ravipatel2318@gmail.com

 

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