Inactive Posting
Education
Will train
The duties and responsibilities include, but are not limited to the following:
Creates 100% guest satisfaction by providing genuine hospitality and by exceeding guest expectations.
Ensures cleanliness, maintenance and presentation standards are managed to brand standards in allHousekeeping areas, including all guestrooms, public areas, offices, laundry, lockers and storage areas inboth the front and back of house.
Assists in the:
Hiring, training and career development of all housekeeping employees; assists with performanceevaluations and communicating performance standards to employees.
Ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levelsnecessary for efficient operation of the department; assists with monthly linen and supply inventory.
Inspects the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areasensuring feedback is delivered in constructive and appropriate manner with emphasis on positivereinforcement.
Assists in scheduling staff according to standards and forecasted occupancy; assigns daily work tasks toemployees.
Ensures the completion of the Housekeeper’s Report and communicates clean and available rooms to theGuest Services Department.
Documents and communicates maintenance requests to the Maintenance Department to ensure hotelservice quality standards are met.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Follows company policies and procedures and is able to effectively communicate them to subordinates.
Conducts training regarding safety, security, department procedures and service guidelines.
Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESAand Human Rights.
Other duties as assigned by Management.
Full time.
Rate: 18-20 dollars/hour, 35 -40 hours per week.
