Job Title: Food Service Supervisor
Company Name: Golden May Holdings Inc. o/a Waves Coffee House
Work Location: 101 7315 Edmonds Street Burnaby, British Columbia V3N 1A7
This Terms of Employment: Full-time, Permanent
Wage: $ 20.00 hourly
Language of Work: English
Please contact via email: job.goldenmayholdings@gmail.com
Company Info:
We're proud to serve the best coffee in Canada, but that's not all we offer. Our locations are equipped with meeting rooms to suit your needs and high-speed Wi-Fi to keep you connected. And of course, no meeting is complete without food. That's why we offer delicious catering options to satisfy everyone's taste buds.
Job Duties:
1. Lead by example and motivate your team to provide excellent customer service, maintain cleanliness, and uphold quality standards.
2. Ensure customers have a positive experience by providing friendly and efficient service, addressing concerns, and maintaining a welcoming atmosphere.
3. Train new employees and provide ongoing coaching to ensure team members perform their best. Monitor performance and address any issues promptly.
4. Direct food preparation and portioning activities, ensuring maintain high food and beverage quality standards, following Waves Coffee House recipes and procedures.
5. Oversee inventory levels, order supplies, and monitor stock rotation to minimize waste, keep accurate records of inventory, equipment repairs, sales data, and waste, helping to minimize costs and track performance.
6. Ensure adherence to health and safety regulations, and lead by example in maintaining a safe and clean work environment.
7. Manage shift schedules, delegate tasks, and ensure smooth operations during your shifts, develop and implement work schedules to meet operational demands and ensure the smooth flow of service.
8. Monitor food service, presentation, and quality, making adjustments as needed to uphold our standards.
9. Generate regular reports on food service operations, financial performance, and customer feedback.
10. Collaborate with the kitchen team, providing them with order summaries and ensuring the accurate preparation of menu items.
11. Oversee the assembly of food trays, ensuring they meet presentation and portion standards.
Qualifications:
1. College Diploma or related training
2. Previous experience in a supervisory or leadership role in a food service or coffee shop environment is required, at least 7 months to less than 1 year.
3. Ability to work in a fast-paced environment, multitask, and handle stressful situations with grace.
4. Flexibility to work a variety of shifts, including weekends and holidays.
5. Ability to work under presure.
6. Passion for coffee and dedication to providing excellent customer service.
How to apply
By email: job.goldenmayholdings@gmail.com
