Job description:
Medical Administrative Assistant
Employer: Grewal physiotherapy Corp DBA Arrow Physiotherapy Clinic
Job Location: #206 6321 King George Blvd, Surrey, BC, V3X 1G1
Salary: $24.00 hourly
Terms of employment: Full Time, Permanent
Hours: 40 hours per week
Positions available: 2
Language: English
Experience: 1 to 2 years of experience
Education: Completion of Secondary
Start date: As soon as possible
Job Duties:
- Assist patients in scheduling appointments with healthcare providers, either by phone, in person, or through an electronic scheduling system.
- Greet patients, verify their personal information, collect insurance details, and update or create patient records.
- Handle medical billing tasks, including processing insurance claims, coding procedures for billing, and addressing billing inquiries from patients or insurance companies.
- Determine and establish office procedures and routines
- Answer phone calls, respond to emails, and provide information or direct inquiries to the appropriate staff.
- Organize and maintain medical records, both electronically and in physical files. Enter and update patient information in electronic health records (EHR) systems.
- Assist physicians and other healthcare professionals with administrative tasks such as document preparation, report generation, and data analysis.
- Order and manage office supplies, ensuring that essential items are stocked and readily available.
- Follow up with patients regarding appointment reminders, test results, and other important healthcare information.
- Safeguard patient confidentiality and maintain the security of sensitive medical and personal information.
- Address patient concerns or issues and, when necessary, escalate them to the appropriate healthcare staff.
To apply for the position, e-mail your resume to: arrowclinic@gmail.com
