User support technician With Innovation Networks Inc - Richmond

User support technician

Posted by: Innovation Networks Inc

Posting date: November 19, 2023 Closing date: April 18, 2024

Posting date: November 19, 2023
Closing date: April 18, 2024

Job location: Richmond - BC, Canada

Salary: 32.21 Hourly

Vacancy: 1

Job category: IT & Web Design

Website: https://innovationnetworks.com/

Job id: 20231119-051714

Job description:

Job details

Location Richmond, BCV6V 1J6
Salary 32.21 hourly / 30 hours per Week
Terms of employment Permanent employment Full time
Start date Starts as soon as possible
Benefits: Other benefits
vacancies1 vacancy
SourceJob Bank #2682420

Overview

Languages

English

Education

College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties

Benefits

Other benefits

Free parking available

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Visible minorities, Youth

Who can apply to this job?

The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada.
Other candidates with or without a valid Canadian work permit.

How to apply

By email

innovationnetworkshiring@gmail.com

Apply now

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