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Work setting

• Urban area
• On-site customer service

Responsibilities

Tasks

• Promote sales to existing clients
• Identify and solicit potential clients
• Assess client's needs and resources and recommend the appropriate goods or services
• Develop reports and proposals to illustrate benefits from use of good or service
• Deliver sales presentations
• Estimate costs of installing and maintaining equipment or service
• Prepare and administer sales contracts
• Utilize sales/marketing software packages
• Conduct sales transactions through Internet-based electronic commerce
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Train customers' staff in the operation and maintenance of equipment
• Resolve product and service related problems
• Troubleshoot technical problems related to equipment
• Supervise activities of other technical sales specialists

Supervision

• 5-10 people
• Staff in various areas of responsibility

Experience and specialization

Computer and technology knowledge

• Presentation software
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Word
• Information management system
• Information Technology Infrastructure Library (ITIL)
• Information technology

Area of specialization

• Information and Communication Technology (ICT) Experience

Sales experience

• Consulting services
• Telecommunications equipment and services
• Software
• Marketing

Additional information

Security and safety

• Criminal record check
• Bondable
• Credit check

Transportation/travel information

• Own vehicle
• Willing to travel overnight
• Willing to travel cross-border
• Willing to travel for extended periods
• Travel expenses paid by employer
• Valid driver's licence
• Willing to travel regularly

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player