Overview
Languages
English
Education
Experience
2 years to less than 3 years
Work setting
- Telecommunications company
Responsibilities
Tasks
- Provide customer service
- Propose improvements to methods, systems and procedures
- Supervise staff
- Analyze and provide advice on the managerial methods and organization of an establishment
- Train staff
- Plan and control budget and expenditures
- Direct and advise staff in the development and implementation of service quality assessment strategies
- Plan the re-organization of operations
- Conduct research to determine efficiency and effectiveness of managerial policies and programs
- Conduct quality audits and develop quality management and quality assurance standards
Supervision
Experience and specialization
Area of specialization
- Market research
- Business management
- Operations management
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Long term benefits
- Maternity and parental benefits
Other benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Older workers, Veterans, Visible minorities, Youth
