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User support technician

Posted by: Joshi Inc
Posting date: November 20, 2023      Closing date: May 20, 2024
Posting date: November 20, 2023
Closing date: May 20, 2024
 
Job location: Toronto - ON, Canada
 
Salary: 29
 
Vacancy: 1
 
Job category: Technician & Mechanic
Job id: 20231120-170501

Job description:


User support technician

Employer detailsJoshi Inc. 

Job details

  • LocationTorontoONM5G 1Y8
  • Salary 29.00 hourly / 30 hours per Week
  • Terms of employmentPermanent employmentFull time
  • Day, Evening, Flexible Hours, Morning
  • Start dateStarts as soon as possible
  • vacancies1 vacancy

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

Responsibilities

Tasks

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
 

Employment groups Help - Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Visible minorities, Youth

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.
 

How to apply

By email

kj@theapplabb.com

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

  • Do you have previous experience in this field of employment?

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