Job description:
Position: Help Desk Technician
Job Type: Full Time, Permanent
Start Date: As Soon as Possible
Language: English
Salary: $30.77/Hourly
Minimum Education: Bachelor’s degree
Positions Available: 1
NOC Group: 22221
NOC Job Title: Help Desk Technician
Employer: RNG Immigration Consultancy Ltd.
Job Location(s): 933 12 Street, New Westminster, BC V3M 4K7
Duties/ Responsibilities
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Reproduce, diagnose and resolve technical problems encountered by users
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- May supervise other technical support workers in this group.
Experience:
1 years to less than 2 years
Work conditions and physical capabilities:
Accurate
Client focus
Organized
Team player
Ability to multitask
How to apply:
Email: service@rngimmigration.com
