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Responsibilities

Tasks

• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Respond to employee questions and complaints
• Order office supplies and maintain inventory
• Liaise with management, union officials and HR consultants
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Provide customer service
• Maintain and manage digital database
• Conduct performance reviews