Dispatchers’ Supervisor: NOC 12013
Trilink Logistics INC
Job details
12380 Albion Vaughan rd. Bolton, ON, L7E 4J9
Salary
25.00 to 27.00 hourly (To be negotiated) / 30 to 40 hours per Week.
Permanent employment - Full time
Day, Early Morning, Evening, Morning, Night, On Call, Overtime, Weekend
Starts as soon as possible.
Vacancies 2 vacancies
Overview
Languages: English
Education: Secondary (high) school graduation certificate or equivalent experience
Experience: 1 year to less than 2 years
Work setting: Transportation, Freight forwarding, Warehouse, Responsibilities
Tasks:
Establish work schedules and procedures.
Co-ordinate activities with other work units or departments
Prepare and submit reports.
Resolve work related problems.
Train workers in duties and policies
Arrange training for staff.
Conduct performance reviews
Co-ordinate, assign and review work.
Plan, organize and oversee operational logistics of the organization.
Supervision: 5-10 people
Experience and specialization, Computer and technology knowledge, electronic scheduler, Dispatch management service software, MS Excel, MS Outlook, MS Word, MS Windows, Additional information
Work conditions and physical capabilities, Work under pressure, Tight deadlines, Attention to detail
Weight handling: Up to 9 kg (20 lbs)
Personal suitability: Accurate, Client focus, Efficient interpersonal skills, Excellent oral communication, Excellent written communication, Flexibility, Initiative, Judgement, Organized, Reliability, Team player, Employment groups Help - Employment groups.
Arrange training for staff, conduct performance reviews, Co-ordinate, assign and review work.
Plan, organize and oversee operational logistics of the organization, Supervision of 3-4 people.
Dispatchers and radio operators, Shippers and receivers, Transportation route and crew schedulers
Experience and specialization, Computer and technology knowledge, Microsoft Visio, Electronic scheduler, Dispatch management service software.
Managing Dispatch Operations: The primary duty is to oversee and manage the daily operations of the dispatch department. This includes coordinating the scheduling of deliveries, pickups, or services to ensure efficient use of resources.
Team Supervision: Supervising and leading a team of dispatchers or drivers. This involves hiring, training, and performance management to ensure the team operates effectively and efficiently.
Route Planning: Planning and optimizing delivery routes to minimize travel time, reduce fuel costs, and maximize efficiency. This may involve the use of software and GPS systems.
Dispatching: Assigning tasks and dispatching drivers or service personnel to specific jobs or locations. Ensuring that drivers have all the necessary information and resources to complete their assignments.
Communication: Maintaining clear communication channels with drivers, customers, and other departments within the organization. Keeping everyone informed of any changes or delays in schedules.
Tracking and Monitoring: Using tracking systems and software to monitor the progress of deliveries or service calls. Addressing any issues or delays in real-time and making necessary adjustments.
Customer Service: Handling customer inquiries, complaints, or requests related to deliveries or services. Ensuring a high level of customer satisfaction and resolving issues promptly.
Documentation: Maintaining accurate records of dispatch activities, including delivery receipts, driver logs, and dispatch reports. Ensuring compliance with regulations and company policies.
Safety Compliance: Enforcing safety protocols and regulations to ensure the safety of drivers and the public. This includes monitoring driver compliance with hours-of-service regulations and safety procedures.
Resource Allocation: Managing resources such as vehicles, equipment, and personnel to meet operational demands efficiently. This may involve making decisions about equipment maintenance and repair.
Problem Solving: Handling unexpected issues, such as vehicle breakdowns, traffic delays, or weather-related disruptions. Finding solutions to keep operations running smoothly.
Cost Management: Monitoring and controlling expenses related to dispatch operations, including fuel costs, maintenance expenses, and labor costs.
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Persons with disabilities, Newcomers to Canada, Mature workers, Veterans, Visible minorities, Youth.
Who can apply to this job? Only apply to this job if:
You are a Canadian citizen, a permanent or a temporary resident of Canada.
You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
hr@trilinklogistics.com
