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Responsibilities

Tasks

• Plan and control budget and expenditures
• Supervise other workers
• Establish and implement policies and procedures
• Train, direct and motivate staff
• Train other workers
• Plan, develop and implement recruitment strategies
• Schedule and confirm appointments
• Manage training and development strategies
• Answer telephone and relay telephone calls and messages
• Compile data, statistics and other information
• Oversee the preparation of reports
• Negotiate collective agreements on behalf of employers or workers
• Organize and administer staff consultation and grievance procedures
• Oversee payroll administration
• Greet people and direct them to contacts or service areas
• Maintain and manage digital database
• Perform basic bookkeeping tasks