Job description:
About Us
Established in 1912, ABC Recycling Ltd. is one of the largest locally owned and operated metal recyclers in Western Canada. We exist to preserve the world’s resources, building thriving communities by accelerating metal recycling. We take pride in being at the forefront of the industry, driving positive change and contributing to a sustainable future. For over a century, ABC Recycling has served and supported clients by recovering, processing, and diverting recyclable material from our landfills. Over the course of four generations, we have fostered enduring collaborations, building strong relationships with the communities we serve. As a testament to our commitment to excellence, ABC Recycling proudly received the esteemed title of being named one of Canada's Best Managed Companies in 2023.
To stay up to date with our latest company updates, partnerships, and community initiatives, please visit our website and follow us on social media.
Position Overview
ABC Recycling Ltd. is seeking a permanent and fulltime Scale Supervisor who will be responsible for running the scale and managing the team of Scale Operators to ensure policies and procedures are being followed, assisting with dispatching of our trucking fleet, as well as providing relief to our Office Administrator as required. The Scale Supervisor will be the first line of service for our customers visiting our busy facility. This is position will be based out our 8081 Meadow Ave Burnaby, BC V3N 2V9.
Wage:
Responsibilities
- Oversees the scale function and manages the team of Scale Operators.
- Coaches, trains, develops, and manages the performance of the scale team.
- Assists in conducting performance reviews for Scale Operators.
- Ensures company policies and procedures are being followed.
- Resolves customer complaints and implements corrective actions for process improvements.
- Greets customers and records their relevant information for processing in a professional and friendly manner.
- Processes customer payment tickets using various payment methods.
- Prepares paperwork for outbound shipments.
- Communicates to yard staff via a two-way radio.
- Answers and directs incoming calls to appropriate personnel.
- Analyzes service requests from customers to determine the most efficient and effective trucking services.
- Assists in planning, coordinating, and dispatching daily trucking requirements to internal and third-party carriers as required by facilities (and customers) for local and long-haul requirements.
- Tracks and monitors all incoming containers for accurate invoicing.
- Document controls, data entry, and file maintenance.
- Identifies and grades material, including Catalytic Converters.
- Builds and updates spreadsheets as needed.
- Maintains a clean and presentable office environment.
Qualifications
- Previous experience using POS systems and/or ERP software.
- 1 year scale experience.
- 6 months’ experience leading a team of scale operators.
- Proficient using Microsoft Office products, including excel.
- OFA level 2 or higher.
- Ability to multitask, work independently, and under pressure.
- Excellent attention to detail and time management skills.
- Strong oral and written communication skills.
- Positive attitude, customer service orientation, and a want to help people.
- Performs other general office duties when required.
- Prior administrative experience and excellent organizational skills.
- Language of work is English.
- Preference is given to candidates with a second language (Punjabi).
Why Work for ABC Recycling
- Make a Difference: Join us in meaningful work that has a positive impact on the environment and contributes to a sustainable future.
- Industry Leader: Be part of the largest metal recycler company in Western Canada, where industry-leading practices drive our success.
- Comprehensive benefits package: Extended health & dental, healthcare spending account, group RRSP with employer matching, employee & family assistance program.
- Volunteer Opportunities: Give back to our local communities with paid volunteer time.
- Recognition and Growth: Experience employee recognition programs and opportunities for professional development and career advancement.
Contact
Cell phone: 604-202-7914
Email: hr@abcrecycling.com
*We are an equal opportunity employer and thank you for your interest. Only candidates selected for an interview will be contacted.
