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Responsibilities

Tasks

• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Order office supplies and maintain inventory
• Greet people and direct them to contacts or service areas
• Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
• Set up and maintain manual and computerized information filing systems
• Type and proofread correspondence, forms and other documents
• Perform data entry

Experience and specialization

Computer and technology knowledge

• MS Excel
• MS Word
• MS Office

Additional information

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks

Personal suitability

• Organized
• Team player
• Client focus
• Reliability