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Work setting

• Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

• Plan and control budget and expenditures
• Determine and establish office procedures and routines
• Schedule and confirm appointments
• Answer telephone and relay telephone calls and messages
• Oversee the analysis of employee data and information
• Answer electronic enquiries
• Compile data, statistics and other information
• Oversee the preparation of reports
• Order office supplies and maintain inventory
• Oversee payroll administration
• Plan, organize, direct, control and evaluate daily operations
• Greet people and direct them to contacts or service areas
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Consult with clients after sale to provide ongoing support

Experience and specialization

Computer and technology knowledge

• Google Docs
• Accounting software
• MS Office
• Google Drive
• Electronic mail

Area of specialization

• Reports and records

Additional information

Work conditions and physical capabilities

• Attention to detail

Personal suitability

• Ability to multitask
• Flexibility
• Organized
• Time management