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Work setting

• Retail service establishment
• On-site customer service

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• Retail salespersons and sales clerks