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User Support Technician

Posted by: Cellular Point
Posting date: May 01, 2024      Closing date: February 28, 2025
Posting date: May 01, 2024
Closing date: February 28, 2025
 
Job location: Woodbridge - ON, Canada
 
Salary: $29.00 hourly
 
Vacancy: 1
 
Job category: IT & Web Design
Job id: 20240501-184928

Job description:


user support technician 

 by Employer Cellular Point 

Job details

  • Location: 643 Chrislea Road suite 3WoodbridgeONL4L 8A3
  • Workplace information: On site
  • Salary: 29.00 hourly / 37.5 hours per Week
  • Terms of employment: Permanent employmentFull time
  • Start date: Starts as soon as possible
  • Benefits: Other benefits
  • vacancies: 2 vacancies

Overview

Languages

English

Education

  • College/CEGEP

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations

Supervision

  • 5-10 people

Experience and specialization

Computer and technology knowledge

  • Networking security

Additional information

Transportation/travel information

  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail

Own tools/equipment

  • Cellular phone

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Organized
  • Team player
  • Ability to multitask

Benefits

Other benefits

  • Parking available

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.
 

How to apply

By email

hr@cellularpoint.ca

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