Job Title: Retail Sales Manager (NOC60020)
Company Name: Stoned Inc
Work Location: 624 Beaver Dam Rd NE B2, Calgary, AB T2E 2K9
Terms of Employment: Full-time, Permanent
Wage: $41.50 Per Hour
Language of Work: English
Please contact via email: StonedIncHR@outlook.com
Company Info:
Stoned Inc., operating under the brand Calgary Quartz & Granite, is a Calgary-based company specializing in the supply and installation of high-quality quartz and granite countertops. With a commitment to excellence, we offer a wide range of stone products tailored to meet the diverse needs of our clients. Our team of experienced professionals ensures that each project is executed with precision, from selection to installation, delivering exceptional results that enhance the beauty and functionality of any space.
Position Overview:
Stoned Inc., Calgary’s premier provider of quartz, granite, and stone surfaces, is seeking an experienced and driven Retail Sales Manager to oversee daily operations and lead our team to success. If you're passionate about retail management and delivering exceptional client experiences, this is your opportunity to shine
Job Duties:
1. Direct, control, and evaluate the daily operations of the retail store to ensure smooth, efficient, and profitable performance.
2. Plan, organize, and oversee day-to-day activities, including staff scheduling and inventory management.
3. Manage staff by assigning duties, providing leadership, and fostering a positive, collaborative team environment.
4. Determine staffing requirements, recruit, hire, and supervise staff and/or volunteers.
5. Conduct performance reviews and ongoing staff development to ensure high levels of performance.
6. Study market research and current trends to determine consumer demand, forecast potential sales volumes, and assess competitor operations.
7. Determine the range of merchandise and services to be sold, ensuring alignment with customer demand and company goals.
8. Implement pricing and credit policies in accordance with market conditions and company standards.
9. Locate, select, and procure merchandise and products for resale, maintaining vendor relationships and managing supply chains.
10. Develop and execute innovative marketing strategies and in-store promotions to increase sales and customer engagement.
11. Plan budgets and monitor store revenues and expenses, ensuring financial goals are met.
12. Analyze sales figures, prepare reports, and implement strategies for continuous improvement.
13. Resolve issues as they arise, including handling customer requests, complaints, and supply shortages promptly and professionally.
14. Optimize store layout, displays, and merchandising to create an appealing shopping experience.
15. Ensure compliance with provincial and federal regulations, including cannabis retail laws where applicable.
16. Lead by example in delivering exceptional customer service and maintaining high product knowledge.
17. Maintain a safe, clean, and organized retail environment in line with health and safety standards.
Qualifications:
1. College diploma in business or related field.
2. Minimum 2-3 years of experience in retail sales management.
3. Thrives in a fast-paced and changing retail landscape.
4. Brings fresh ideas for marketing, merchandising, and customer engagement.
5. Anticipates and addresses issues before they escalate.
6. Strong leadership and team development skills.
7. Keeps customer satisfaction at the forefront of all decisions.
8. Manages staff, customers, and administrative tasks efficiently.
How to apply
By email: StonedIncHR@outlook.com
