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Job description:

Join a Proud Canadian Brand with a Passion for Great Food and Guest Experience!

Ricky’s All Day Grill and Fatburger is a locally owned and operated franchise group committed to serving high-quality meals in a warm, welcoming environment. As part of a well-recognized national brand, we take pride in creating memorable dining experiences and fostering a supportive, team-oriented workplace culture. We are currently seeking an experienced and motivated Restaurant Manager to lead our team in Courtenay, BC, a vibrant and scenic Vancouver Island community known for its quality of life, natural beauty, and growing hospitality sector.

Employer

Company Legal Name: 1414224 BC Ltd.

Company Business Name: Ricky’s All Day Grill and Fatburger

Website: rickysrestaurants.ca

Business Address: 6594 Nathan Road, Nanaimo, BC V9T 6H7

Position

Position: Restaurant Manager

Type of employment: Full-Time, Permanent

Number of Positions: 1

Anticipated Start Date: As soon as possible

Work Location: Unit#1 795 Ryan Road, Courtenay, BC, V9N3R6

Salary & Benefits

Hourly wage of $36.60/hr

Overtime, vacation pay, and paid sick leave

Secure, full-time employment

Free meals during shifts or employee discounts on food and beverages

Supportive and inclusive work environment

Responsibilities

• Lead day-to-day restaurant operations to ensure smooth service, high-quality food standards, and exceptional guest experiences.
• Take ownership of staff hiring, onboarding, and hands-on training to build a motivated and high-performing team.
• Create shift schedules that balance labour efficiency with peak business demands and ensure strong floor coverage at all times.
• Guide and mentor team members, offering regular feedback to support growth, accountability, and strong service culture.
• Monitor restaurant performance, including sales, labour costs, food waste, and guest feedback, and implement improvements where needed.
• Maintain a clean, safe, and compliant environment by upholding all health, safety, and food handling regulations.
• Address and resolve guest concerns with professionalism and a solutions-oriented mindset.
• Manage inventory levels, place supply orders, and work closely with vendors to ensure timely and cost-effective deliveries.
• Support promotional activities, seasonal menus, and special events in collaboration with ownership and/or corporate partners.
• Foster a positive work environment that encourages teamwork, professionalism, and pride in service.
• Oversee cash handling procedures and ensure accuracy in daily financial reporting.
• Analyze sales data and prepare reports to inform business decisions and operational improvements.
• Ensure compliance with all licensing requirements, including responsible alcohol service and food safety standards.
• Collaborate with marketing and community outreach teams to promote the restaurant and enhance brand presence.
• Implement cost control measures to optimize profitability without compromising service quality.

Requirements

• Completion of relevant education or 2-3 years of experience in a supervisory or management role within the quick service or restaurant sector.
• Proven ability to lead, communicate effectively, and foster a strong team dynamic.
• Skilled in overseeing staff scheduling, performance management, and employee training.
• Familiarity with managing inventory and controlling costs.
• Understanding of food safety, health, and sanitation guidelines.
• Ability to perform well under pressure in a busy environment and resolve issues quickly.
• Willingness to work flexible hours, including weekends and holidays.

How to apply?

By Email: courtenay@rickysr.com

In Person: Unit#1 795 Ryan Road, Courtenay, BC, V9N3R6

If you are a motivated hospitality professional with strong leadership abilities and a genuine passion for delivering exceptional guest experiences, we’d love to hear from you. This is an excellent opportunity to contribute your skills to a well-established brand and advance your career within a supportive, team-focused environment. We invite you to apply and join our dedicated restaurant family.

Company Information & Values

With over 50 years of history, Ricky’s All Day Grill has grown from a beloved pancake house into a trusted Canadian restaurant brand serving breakfast, lunch, and dinner with quality and care. Rooted in a culture of exceptional guest service through our THRILL program, we believe in hospitality built on trust, integrity, respect, and teamwork. Proudly supporting our communities and delivering real food for real people, Ricky’s fosters a welcoming environment where employees are encouraged to learn, grow, and love what they do. With over 85 locations across Canada and continued expansion, Ricky’s remains committed to providing warm, friendly dining experiences and being an active part of the communities, we serve.