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Job description:

Job Title: Communications & Customer Service Officer
Location: Winnipeg, MB R2H 1H1
Work Location: On-site (no remote option)
Employment Type: Permanent, Full-time
Hours of Work: 30 hours per week
Salary: $18.00 per hour
Work Schedule: Early morning, Morning, Day, Evening, Weekend, Shift work
Start Date: As soon as possible
Vacancies: 2 positions available
Language Requirement: English

Education

• College/CEGEP

Experience

• 2 years to less than 3 years of relevant experience

Responsibilities / Tasks

• Develop and implement communication strategies and programs

• Advise clients on advertising and sales promotion strategies

• Answer written and oral inquiries from customers and clients

• Assist in preparing brochures, reports, newsletters, and other communication materials

• Provide accurate information and customer support

• Arrange billing for services, process refunds, credits, and payments

• Issue receipts and related documentation

• Receive and log customer complaints, and ensure appropriate follow-up

• Provide after-sale consultation and ongoing client support

Skills & Qualifications

• Strong verbal and written communication skills

• Customer service-oriented with problem-solving ability

• Knowledge of communication and promotion strategies

• Organizational skills with attention to detail

• Ability to multitask in a fast-paced environment

Who Can Apply

• Canadian citizens and permanent residents

• Temporary residents of Canada

• Other candidates with or without a valid Canadian work permit

How to Apply

• Direct Apply

• By Mail:
  4 St. Mary’s Road
  Winnipeg, MB
  R2H 1H1