About: Spic Soft Inc.
The company is associated in the technical sector, works on the mission of providing IT solutions to various business owners. The services not only include software installations but also deals with hardware installations. The business also provides various cyber security solutions also in order to provide safety against any kind of fraud.
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Capable to communicate in English
Experience:
Must have 1 year to less than 2 years of experience
Address of Spic Soft Inc: 6655 Kitimat Rd. Suite 12, Mississauga, Ontario L5N 6J4
Job Duties and Responsibilities:
1. Report on the performance of computer systems and networks;
2. Respond to users experiencing difficulties with computer;
3. Consult user guides, technical manuals and other documents to research and implement solutions;
4. Provide advice and training to users in response to identified difficulties;
5. Collect, organize and maintain a problems and solutions log for use by other technical support analysts;
6. Participate in the redesign of applications and other software;
7. Supervise other technical support workers in this group;
8. Provide business systems, network and Internet support to users in response to identified difficulties;
9. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software;
10. Provide customer service;
11. Manage incidents;
12. Perform data backups and disaster recovery operations.
Experience and Specialization:
Computer and technology knowledge
1. Linux
2. Networking Software
3. Networking hardware
4. Networking security
5. MS Office
6. MS Windows
7. TCP/IP
8. Wireless Networks
Additional Information:
Work conditions and physical capabilities
1. Fast-paced environment
2. Tight deadlines
3. Attention to detail
Personal Suitability
1. Accurate
2. Client Focus
3. Judgement
4. Organised
5. Team Player
6. Ability to multitask
7. Time management
Benefits:
Health Benefits
1. Disability benefits
Financial Benefits
1. As per collective Agreement
Bonus
Mileage paid
Other Benefits:
Free Parking available
Who can apply for this job?
You can apply if you are:
1. A Canadian Citizen
2. A Permanent resident of Canada
3. A temporary resident of Canada with Valid work permit.
How to apply:
By Email: career@spicsoft.com
