Job description:
Located in the heart of Kelowna, One Stop Neighborhood Store is a trusted and well-frequented retail destination known for convenience, quality products, and dependable customer service. Our store serves a diverse and growing community, and our operations are consistently busy throughout the week. As we continue to expand our service offerings and maintain a high standard of customer satisfaction, we are seeking a dedicated and experienced Assistant Manager to support daily operations, guide staff, and contribute to the smooth, efficient functioning of the store.
Employer Information
Company’s Legal Name: 1220064 B.C. LTD
Company’s Operating Name: One Stop Neighborhood Store
Business Address: 263 Bernard Ave Kelowna, British Columbia V1Y 6N2
Website: https://cancopetroleum.ca/
Position Description
Position: Assistant Manager
Type of employment: Full-Time; Permanent
No of positions: 1
Anticipated Start date: As soon as possible
Work Location: 263 Bernard Ave Kelowna, British Columbia V1Y 6N2
Salary and Benefits
Salary: $40.00 per hour
Overtime and Vacation Pay
Stable & full-time employment
Work-life balance through flexible and accommodating work environment
Employee discount on store items
Job Responsibilities
- Operations Support: Assist the Site Manager in operational planning and oversee daily store functions to ensure a smooth and efficient customer experience.
- Team Supervision: Supervise staff activities, delegate tasks effectively, and ensure compliance with company policies, with a focus on maintaining exceptional customer service standards.
- Inventory Management: Oversee inventory control and product replenishment, placing orders for gas and retail items, organizing storage areas, and managing shelf displays to optimize product visibility.
- Equipment Oversight: Regularly inspect and maintain fuel pumps, POS systems, and other store equipment; arrange for repairs or replacements as needed to ensure safe operation in line with safety standards.
- Safety Checks: Conduct health, safety, and security checks to ensure compliance with provincial and federal regulations, including fire safety protocols, hazardous material handling, and emergency response plans.
- Market Analysis: Stay informed of consumer trends, seasonality, and local competitor activities to tailor product assortment and maintain a competitive edge.
- Supplier Negotiation: Negotiate with suppliers and vendors to obtain competitive pricing and establish strong relationships for reliable merchandise and fuel supply.
- Promotions: Develop and implement in-store promotions and loyalty programs to attract customers, working closely with the Site Manager to boost foot traffic and sales.
- Budget Management: Assist in budget oversight, monitor daily sales reports, control cash flow, and authorize expenditures within pre-defined limits to support store profitability.
- Customer Service: Provide excellent customer service by handling complaints and inquiries professionally, ensuring a positive shopping experience and encouraging customer loyalty.
- Hiring and Training: Oversee the hiring process with the Site Manager, participate in onboarding and training sessions for new staff, and foster a welcoming, supportive team environment that encourages retention.
- Scheduling: Organize and approve staff schedules to ensure coverage across all shifts, balancing labor costs with customer demand, and managing shift swaps and coverage in emergencies.
- Loss Prevention: Implement strategies to prevent loss, monitor high-risk areas, ensure security procedures are followed, and conduct regular audits to minimize shrinkage and theft.
- Performance Reporting: Prepare and analyze regular sales and operational reports, providing insights to improve store efficiency, meet performance targets, and implement corrective actions where needed.
- Financial Accuracy: Oversee financial reporting and reconciliation processes, including end-of-day reconciliations, cash handling, and deposits, ensuring accuracy and accountability.
- Work Culture: Foster a positive, inclusive work culture by promoting diversity, mutual respect, and open communication, ensuring all team members feel valued and supported.
Job Requirements
- Minimum one years of relevant supervisory, leadership, or managerial experience.
- Education in business or a related field would be an asset.
- Ability to lead and manage a team to achieve common goals in a fast-paced environment.
- Strong leadership skills with a commitment to fostering an inclusive and diverse workplace.
- Exceptional communication, organizational, and problem-solving abilities.
- Flexibility to work weekend shifts and adapt to the store's needs.
How to apply?
Email: onestop501kelowna@cancopetroleum.ca
In Person: 263 Bernard Ave Kelowna, British Columbia V1Y 6N2
Why Join Us?
At One Stop Neighborhood Store, we value our employees as much as we value our customers. Joining our team means being part of a community-oriented workplace where your contributions make a real difference. We offer a collaborative environment, opportunities for professional growth, and the chance to play an active role in the continued success of a trusted local brand.
If you’re an ambitious professional passionate about retail operations and customer service, we’d love to hear from you!
