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Call Centre Specialists

Posted by: The People Bank
Posting date: February 01, 2019      Closing date: October 31, 2019
Job location: Canada-wide, Canada
Vacancy: 568
Job category: Telemarketing
Job id: 20180703-043114

Job summary:


Call Centre Specialists

Job description:


Call Centre Specialists: Talentcor is seeking multiple Full-time and Part-time Call Centre Specialists on an initial 6-month contract for our enterprise banking client in Markham, ON.

 

Call Centre Specialist Accountabilities

  • Handle 40-50 incoming calls daily from Credit Card clients regarding various inquiries in a pleasant and empathetic manner
  • Able to build rapport and comfortable asking probing questions to uncover financial needs for cross selling purposes
  • Meet daily targets and contribute to department goals
  • Keep records of customer interactions, transactions and inquiries

Call Centre Specialist Mandatory Requirements

  • 6 months to 1-year experience in customer service environment
  • Excellent customer service and communication skills
  • Previous data entry experience
  • Strong interpersonal skills and empathetic nature
  • Effective organization and time management skills
  • Must be able to successfully complete an online customer service test

Call Centre Specialist Nice to Haves

  • Call centre work experience
  • Experienced with credit card billing and troubleshooting

Call Centre Specialist Pay Rate: $19.50 per hour (+ $1.10 for evening shifts after 4:oo pm)

Call Centre Specialist Start Date: March 26, 2018

Call Centre Specialist Work Location: Markham (close to intersection of Steeles Ave E and Hwy 404)

 

HOW TO APPLY

Please apply directly online or submit your resume to Praneet Kaur at pkaur@talentcor.com

 

Talentcor thanks all candidates for their interest. Due to the volume of resumes received, Talentcor will only be able to respond to candidates selected for an interview.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

Alternate format available upon request.

Visit www.talentcor.com daily for new and exciting employment opportunities!

Talent at work!

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