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Customer Service Representatives Supervisor

Posted by: Prudent Excellence Mortgage Investment
Posting date: July 08, 2019      Closing date: August 02, 2019
Vacancy: 1
Job category: Supervisor
Job id: 20190708-190248

Job summary:


Prudent Excellence Mortgage Investment Corporation aims to getting the financial and personal resources of Canadian-Chinese together in a safe and mutually winning manner, for purposes of investing in Canada’s real estate market for fair return and realizing an opportunity to sharpen their business skills. We are now seeking a highly motivated and career minded individual to join our team as a Customer Service Representatives Supervisor.

Job description:


Job details

Location: 310-350 Hwy 7 East, Richmond Hill, ON L4B 3N2, Canada

Salary: $24 to $26 hourly for 32.5 hours per week

Terms of employment: Permanent and Full time

Start date: As soon as possible

Vacancies: 1 Vacancy

 

Job requirements

Languages: English

Education: College/CEGEP

Experience: a minimum of 1 year of supervisory experience relating to mortgage financing

Specific Skills:

  • Co-ordinate, assign and review work
  • Establish work schedules and procedures and co-ordinate activities with other work units or departments
  • Resolve work-related problems and prepare and submit progress and other reports
  • Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
  • Examine and verify accuracy of work and authorize routine deposits and withdrawals;
  • Identify training needs and train workers in job duties and company policies

Additional Skills:

  • Conduct performance reviews
  • Perform same duties as workers supervised

Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure; Attention to detail; Large workload; Tight deadlines

Ability to Supervise

  • 1 to 2 people

Personal Suitability

  • Initiative
  • Effective interpersonal skills
  • Accurate
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Interpersonal awareness
  • Dependability
  • Judgement
  • Reliability
  • Organized

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