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Inactive Posting

 
 
 

Customer Service & Sales Agent

Posted by: Voxdata Solutions Inc
Posting date: September 13, 2019      Closing date: October 08, 2019
Job location: Montreal - QC, Canada
Vacancy: 15
Job category: Telemarketing
Job id: 20190913-115340

Job summary:


Since 1995, VOXDATA has been supplying outsourced call centre services, 24 hours a day, seven days a week, to meet all frontline customer relations needs.

Job description:


Are you looking for an ideal work environment where your exceptional communication skills will be put into action? The VOXDATA family is waiting for you!

Join our team for whom caring, problem-solving, and collaboration are fundamental values.

At a call center such as VOXDATA, we offer the best of both worlds in customer service.

Your mission? Help customers within the best of your abilities, in an environment that encourages you to constantly improve and exceed your potential. On a daily basis, your tasks include the following:

 

  • Listen carefully to customers’ needs to provide them with a personalized experience.

  • Be empathetic, open-minded and maintain a positive attitude regardless of the situation.

  • Resolve difficult cases while maintaining control of the call (our trainings will help you get there!)

  • Efficiently manage your time to optimize call processing.

  • Support your teammates; It’s by sharing our strategies that we can offer impeccable service!

You will be an ideal candidate if you…

  • Are fluently bilingual in French and English OR English and Spanish.

  • Have graduated from high school.

  • Can easily adapt to changing situations.

  • Are motivated by helping others and by gaining people’s trust.

  • Master the art of analyzing and problem-solving.

  • Are comfortable with technology.

Here’s what we offer:

  • Full time 40 hours/week schedule.

  • A starting salary of $14 / hour.

  • A bonus program based on your performance.

  • A fun and collaborative paid training.

  • The opportunity to advance within the company over time.

  • Everything you need, from collective insurance, to discounts at the gym, LaRonde and other partners.

     

Send your resume to emplois@voxdata.com and we’ll call you for a phone interview should your candidacy fit one of our campaign’s profiles!

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