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Customer Service Representative Supervisor

Posted by: Markham Laidlaw Auto Centre Ltd
Posting date: September 16, 2019      Closing date: October 11, 2019
Job location: Markham - ON, Canada
Vacancy: 1
Job category: Customer Service
Job id: 20190916-191352

Job summary:


We are certified in Lexus, Toyota, Hyundai and Honda. All our repairs and services do not affect any warranty in addition to having warranty on all our services. We offer better service at over 40% less than the dealership price. Our service shop is equipped with cutting-edge Lexus dealership equipment which includes: smart lifts, high definition imaging low profile four-wheel scratchless in-ground alignment system, hunter auto scatchless tire changer, to name a few.

Job description:


Job details

Location: 18 Laidlaw Blvd. Markham, ON, L3P 1W7

Salary: $24 to $26 hourly for 30 hours per week

Terms of employment: Permanent and Full time

Start date: As soon as possible

Vacancies: 1 Vacancy

 

Job requirements

Languages

English

 

Education

College diploma

 

Experience

At least 1 year of customer service supervisor experience

 

Specific Skills

Requisition materials and supplies; Resolve work-related problems and prepare and submit progress and other reports; Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work; Examine and verify accuracy of work and authorize routine deposits and withdrawals; Identify training needs and train workers in job duties and company policies

 

Additional Skills

Supervisory skills; leadership skills; Conduct performance reviews; Perform same duties as workers supervised

 

Workers Supervised

Information clerks; Customer service clerk

 

Work Conditions and Physical Capabilities

Fast-paced environment; Work under pressure; Attention to detail; Large workload; Tight deadlines

 

Ability to Supervise

1 to 2 people

 

Personal Suitability

Initiative; Effective interpersonal skills; Accurate; Team player; Excellent oral communication; Excellent written communication; Client focus; Interpersonal awareness; Dependability; Judgement; Reliability; Organized

 

How to apply

By email:

laidlawautojobs@gmail.com

 

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