Profile: Systems Technical Support Analyst (Full time, Permanent Position)
Company Name: 2745199 Ontario Inc. O/A Banananetic
Location: 1460 The Queensway, Etobicoke, ON, M8Z 1S7
Salary: $30.10 per hour/30 hr per week; overtime: $45.15 after total of 44 hours in a week
Organized, Flexibility, Reliability, Excellent oral communication, Effective interpersonal skills, Excellent written communication
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Identifying the nature of the hardware, software, or networking issue.
- Providing the customer with resolution choices.
- Installing new hardware systems, software upgrades, or networking cables.
- Fixing any software or hardware issues.
- Providing minor technical or operational training
- Provide business systems, network and Internet support to users in response to identified difficulties
Education and Experience: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
How to Apply: Please email your resume along with contact details @: Info@banananetic.ca
Contact Information: +1-437-373-5586