Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
or equivalent experience
Experience
1 year to less than 2 years
Specific Skills
- Supervise and co-ordinate activities of staff who prepare and portion food; Supervise and check assembly of trays; Supervise and check delivery of food trolleys; Prepare food order summaries for chef; Prepare and submit reports; Maintain records of stock, repairs, sales and wastage; Establish work schedules; Estimate and order ingredients and supplies; Ensure food service and quality control; Must have knowledge of the establishment's culinary genres
Additional Skills
- Address customers' complaints or concerns; Train staff in job duties, sanitation and safety procedures; Prepare budget and cost estimates; Establish methods to meet work schedules; Hire food service staff
Work Setting
- Restaurant
Workers Supervised
- Kitchen and food service helpers; Food and beverage servers
Work Conditions and Physical Capabilities
- Fast-paced environment; Work under pressure; Combination of sitting, standing, walking; Standing for extended periods; Tight deadlines
Ability to Supervise
- 5-10 people
Personal Suitability
- Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Client focus