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Job Duties

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced; Consult user guides, technical manuals and other documents to research and implement solutions; Provide advice and training to users in response to identified difficulties; Collect, organize and maintain a problems and solutions log for use by other technical support analysts; Participate in the redesign of applications and other software; Supervise other technical support workers in this group; Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software; Provide business systems, network and Internet support to users in response to identified difficulties

Job Requirements:

• Must have College, CEGEP or Other non-university or Diploma of 1 year to 2 year
• At least 1 year to less than 7 months year of experience will be an asset
• Languages: English, mandatory

Please apply by email: jaismeen.kaur9207@gmail.com