Job description:
User support technician (TEER-22221)
By TARLBOX COMMUNICATIONS LIMITED
Job details
- Location Surrey, BCV3W 4E8
- Salary $33.00 hourly / 35 hours per Week
- Terms of employment Permanent employmentFull time
- Day, Early Morning, Evening, Morning, Night
- Start date Starts as soon as possible
- Benefits: Other benefits
- vacancies1 vacancy
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Relocation costs covered by employer
- General office
- Internet Service Provider (ISP)
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- 5-10 people
- Device drivers
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- MS Office
- MS Windows
- Spreadsheet
- TCP/IP
- Wireless networks
- Public transportation is available
- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Physically demanding
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Free parking available
- Learning/training paid by employer
- Parking available
Responsibilities
Tasks
Supervision
Experience and specialization
Computer and technology knowledge
Additional information
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Benefits
Other benefits
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth
How to apply
By email
contacttarlbox@gmail.com
By mail
7928 128 St suite 207 CSurrey, BCV3W 4E8
